Search the 6 jobs at Trustpilot

The Customer Success Manager at a leading online reviews platform is responsible for client retention, growth, and ensuring customer satisfaction by being the main point of contact for customers. Key responsibilities include meeting retention goals, supervising customer health, and amplifying the voice of the customer. The role requires experience in SaaS, digital marketing, and relationship management, along with excellent communication and leadership skills.

Account Development Representatives focus on generating and qualifying new business opportunities for the sales team, prospecting and identifying clients, managing expectations, and developing skills for promotion into a closing role in software sales.

The Account Development Representative (ADR) position focuses on generating and qualifying new business opportunities for sales team. Responsibilities include prospecting, cold calling, overcoming objections, and developing skills for advancement in sales career.

The People Business Partner for the US Commercial function plays a crucial role in providing strategic people support, implementing HR initiatives, and fostering a diverse and inclusive workplace culture. Responsibilities include talent management, organizational development, employee relations, DE&I initiatives, workforce planning, L&D, and talent acquisition. This role requires prior experience as a generalist People Business Partner, ideally supporting a sales function with commission-based earners.

Seeking a Director of Revenue Operations to lead the revenue operations team and operationalize go-to-market strategies. Responsibilities include leading a team, advising Sales and Marketing leadership, overseeing pipeline management, driving revenue opportunities, and supporting tech stack development. Must have experience in financial planning or revenue operations in B2B or SaaS companies.

Managing strategic and key customers to maximize Trustpilot's review platform, measuring metrics for customer success, driving product adoption, and ensuring successful delivery of solutions according to customer needs. Building and maintaining customer relationships, advocating customer needs internally, managing a revenue book of $1.7M, and reporting to the Enterprise Customer Success Team Manager.