Search the 43 jobs at Turnitin

Provide technical and customer support for Turnitin's product line through email, phone, and live chat. Collaborate with Engineering and Product Management for issue resolution and product releases. Maintain positive customer relations and update technical documentation as needed.

The Customer Success Manager at Turnitin manages a portfolio of complex clients, handles contract renewals, escalations, and account growth. They build strong relationships with decision-makers, mentor team members, and ensure customers get maximum value from solutions.

Responsible for executing email campaigns, coordinating automation efforts, and ensuring compliance with email laws. Requires 2 years of email marketing experience, database management knowledge, and a Bachelor's degree in marketing.

As the Service Delivery Manager, responsible for managing Tier 1 and Tier 2 teams, HR processes, organizational effectiveness strategies, and ensuring legal and regulatory compliance. Must drive continuous improvement, document processes, supervise HR inquiries, and provide feedback and training to team members for service excellence.

As the Service Delivery Manager, responsible for leading and guiding Tier 1 and Tier 2 teams, managing HR processes, ensuring service quality and efficiency, and implementing continuous improvement strategies. Collaborate with People Team and other departments to maintain legal compliance and minimize risk.

Renew existing clients in the Secondary Education sector, handle auto renewals, and assist with migrating clients from Ouriginal to Turnitin. Opportunity for career growth within the team.

Renew existing clients in the Secondary Education sector, talk to clients about migrating from Ouriginal to Turnitin, attend events to talk to existing clients, maintain client representation in CRM system, work towards goals independently, opportunity for career growth within the team.

Renew existing clients in the Secondary Education sector, handle auto renewals, and assist in migrating clients from Ouriginal to Turnitin. Collaborate with various teams and have opportunities for career growth within Turnitin.

Renew existing clients in the Secondary Education sector and migrate clients from Ouriginal to Turnitin. Work independently towards goals and attend events to engage with clients. Opportunity for career growth within the team as a senior CSM.

Manage end-to-end procurement process, collaborate with stakeholders, track deliveries, maintain records, evaluate vendors, provide administrative support

Renew existing clients in the Secondary Education sector, handle auto renewals, talk to clients about migrating to Turnitin, attend events, maintain client data in CRM system, work towards goals, and grow within the team.

Seeking a skilled and motivated Account Executive fluent in Italian to expand market presence in Western Europe and Italy. Responsible for identifying and pursuing new sales opportunities, building relationships, and closing new business deals. Develop and execute strategic territory plan, qualify opportunities, tailor product demonstrations, and collaborate with internal stakeholders for client success. Stay updated on market trends and government policies to drive sales success. Participate in network building opportunities and provide accurate sales forecasts.

Proposal Writers combine strong writing, organizational, and time management skills to create winning bids. They work strategically with SMEs to develop RFP/Tender content, templates, and processes. This role involves internal collaboration with various teams like product, marketing, legal, and sales.

Seeking a Customer Onboarding Consultant to engage and inspire new and existing customers in the AMERICAS region. Responsibilities include educating customers, guiding product implementation, solving technical problems, collecting feedback, tracking success metrics, and developing training materials.

Provide general guidance and support to employees across the organization. Manage HRIS, payroll, employee benefits, onboarding, leave management, and HR policy queries. Collaborate with various teams to ensure smooth HR operations and compliance with policies. Participate in HR projects and maintain documentation.

Business Intelligence Analyst analyzing marketing metrics and contributing to lead management processes for the Revenue Operations team at Turnitin, a partner in education with integrity. Utilizing Tableau and Google Analytics to transform data into actionable insights and track marketing campaign performance.

Customer Onboarding Associate role at Turnitin, responsible for data entry tasks within ExamSoft tools, assisting with customer onboarding, and ensuring data integrity. Full-time role based in North America with North America hours. Collaborative, detail-oriented, and results-oriented.

Manage the development and execution of emails, engagement and automation programs, event promotions, and nurturing activities in a global education company. Collaborate with various marketing teams and contribute to the creation of high-impact email marketing campaigns.

Responsible for delivering a world-class web experience for customers and content authors, managing web development projects, troubleshooting and maintaining websites, analyzing and experimenting to improve UI/UX, and collaborating with cross-functional teams.

Seeking an Onboarding Consultant with 2-5 years of experience at a SaaS company to manage the end-to-end onboarding process for customers, provide consultation, training, and change management, and ensure successful implementation of Turnitin products.