Search the 10 jobs at vcita

As a Knowledge Base Manager at vcita, responsible for writing, updating, organizing, and maintaining the ZenDesk Guide knowledge base for seamless multi-brand implementation. Collaborate with cross-functional teams to ensure the knowledge base is comprehensive and up-to-date. Report to the Director of Support with no direct reports.

The Customer Success Development Representative role at vcita involves scheduling appointments, coordinating with clients and internal teams, managing customer support processes, and maintaining technical product knowledge. Additional projects and tasks as needed.

Seeking a Director of Product to lead all CRM products for service-based businesses, define vision and strategy, manage a team of product managers, drive continuous improvement, and align team around KPIs. Must have 10+ years of Product Management experience, including Saas products, and 3 years in management positions. Strong preference for experience in CRM, Email Marketing, Messaging, or Online Presence Building products. Passionate about user experience, technology savvy, and eager to work with AI and ChatGPT. Strong analytical and organizational skills with excellent communication abilities.

vcita is seeking a highly motivated and experienced Online Acquisition Specialist to develop, optimize, and execute diverse acquisition strategies using analytics tools to propel customer acquisition. Responsibilities include campaign strategy development, innovation and research, performance ownership, funnel optimization, reporting and analysis, collaboration and communication, expertise in GA4, data management, and proactive problem-solving.

Seeking a highly motivated R&D Group Manager with 5+ years of experience to lead technology and people in delivering high-quality customer-facing solutions. Responsible for managing and developing teams, driving continuous improvement, and supporting external developers using APIs.

Seeking a Senior Product Designer with expertise in owning and maintaining a design system. Responsibilities include improving the design system, collaborating with developers, creating wireframes and prototypes, and establishing design system guidelines.

Develop, maintain, and improve an agile development environment. Research new technologies, conduct code and design reviews, ensure high code quality.

The Customer Success Manager at vcita is responsible for post-sales engagement processes, empowering clients to achieve their goals, identifying growth opportunities, and collaborating with sales and support teams. They actively reach out to clients for renewals and feedback sharing. The ideal candidate has 1-3 years of experience in SaaS, strong technical curiosity, excellent communication skills, and proficiency in Spanish or Hebrew.

Join vcita as a Sales Development Representative to connect with decision-makers, qualify leads, and promote innovative tech solutions. Manage a pipeline of new leads, schedule product demonstrations, and provide feedback to improve sales processes. Must have strong communication skills, tech savviness, and be a quick learner.

Join vcita as a Sales Development Representative (SDR) to connect with decision-makers, qualify leads, and promote tech solutions for small businesses. Manage a pipeline of 200+ leads monthly, schedule product demos, and provide feedback for lead quality improvement.