Vivid Seats

Vivid Seats

HQ
Chicago, IL
Total Offices: 2
600 Total Employees
Year Founded: 2001

Benefits at Vivid Seats

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you. We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD. One of the most competitive 401 (k) programs on the market. Continuing education opportunities and rewarding performance incentives including annual bonuses and RSUs. PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed. In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches. Stocked kitchen with healthy snacks!

Financial + Retirement

401(K)

401(K) matching

Company equity

Charitable contribution matching

Performance bonus

Office Perks

Commuter benefits

Company-sponsored outings

Fitness stipend

Company-sponsored happy hours

Onsite gym

Onsite office parking

Recreational clubs

Relocation assistance

Free snacks and drinks

Some meals provided

Home-office stipend for remote employees

Meditation space

Mother's room

Child Care + Parental Leave

Company sponsored family events

Family medical leave

Generous parental leave

Professional Development

Continuing education stipend

Customized development tracks

Job training & conferences

Mentorship program

Online course subscriptions available

Paid industry certifications

Promote from within

Lunch and learns

Continuing education available during work hours

Personal development training

Apprenticeship programs

Diversity

Dedicated diversity and inclusion staff

Diversity manifesto

Highly diverse management team

Mean gender pay gap below 10%

Mandated unconscious bias training

Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.

Diversity employee resource groups

Hiring practices that promote diversity

Diversity recruitment program

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Pet insurance

Team workouts

Vision insurance

Wellness programs

Mental health benefits

Wellness days

Abortion travel benefits

Culture

Volunteer in local community

Committed to partner with organizations and causes that are important to our employees and our communities.

Flexible work schedule

Open door policy

Open office floor plan

Pair programming

Partners with nonprofits

Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.

Remote work program

Team based strategic planning

OKR operational model

Employee resource groups

Employee-led culture committees

Quarterly engagement surveys

Hybrid work model

In-person all-hands meetings

Employee awards

Vacation + Time Off

Generous PTO

Paid holidays

Paid sick days

Sabbatical

Unlimited vacation policy

Flexible time off

Floating holidays

Bereavement leave benefits

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages for remote employees!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays, milestones, and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work a hybrid schedule, providing the balance life requires, when we need it.

Search the 15 jobs at Vivid Seats

Recently posted jobs

Consumer Web • eCommerce • Events • Information Technology • Software
As a Customer Service Representative (Bilingual-French) at Vivid Seats, you will be the primary point of contact for customer inquiries in French. You will contribute to maintaining excellent customer experiences by providing solutions to fan issues and ensuring proper procedures are followed during interactions. Your role is crucial in connecting VIP customers with the events they love and creating exceptional experiences throughout the purchasing process.
4 Days Ago
Coppell, TX
Hybrid
Consumer Web • eCommerce • Events • Information Technology • Software
As a Customer Service Associate, you will manage transactions and relationships with sellers and customers at Vivid Seats, providing elite service and resolving order-related questions. Progressing from orientation to handling day-to-day interactions and advanced customer service tasks.
5 Days Ago
Coppell, TX
Hybrid
Consumer Web • eCommerce • Events • Information Technology • Software
Vivid Seats, a leading online ticket marketplace, is seeking a Customer Service Representative to serve as the primary point of contact for high-level customer inquiries via phone, chat, and email. The ideal candidate will excel in solving unique issues, sharing technical expertise, and providing exceptional customer experiences. Responsibilities include maintaining excellent customer experience, developing solutions to fan issues, and updating internal order notes. The role offers opportunities for growth and progression within the company.