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Staff Client Support Engineer providing high-quality support to enterprise customers, collaborating with Development team to resolve technical issues, deploying solutions, and engaging with internal and client teams for successful resolutions.
As an Analyst Relations Manager at BigID, you will build relationships with top industry analyst firms, promote BigID across security and data management markets, and accelerate go-to-market execution by providing valuable insights. Responsibilities include conducting inquiries with analysts, maintaining an active calendar, monitoring analyst sentiment, and ensuring BigID's representation in analyst reports and research. Desired qualifications include experience in enterprise B2B SaaS, proven success in relationship building with analysts, and a passion for tech innovation in data security and compliance.
Lead product activities for a rapidly growing platform, prioritize and solve customer pain points, conduct market analysis, work with engineering teams to build new solutions, and ensure product success through customer insights.