Lighthouse (formerly OTA Insight)
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Join Lighthouse as the Tech Support Team Lead, responsible for leading the IT operations, managing and mentoring a team of support engineers, collaborating with senior team members, facilitating onboarding of new team members, and maintaining communication with peers and leadership.
Looking for a full-time Associate Product Integration Manager at Lighthouse (formerly OTA Insight) in Dallas. Responsibilities include managing data integration processes with hospitality software systems, prioritizing integration improvements, investigating data quality issues, defining functional requirements, driving customer adoption, collaborating with engineering and customer care teams, and working with customers to meet user needs.
The Customer Operations Director at Lighthouse is responsible for managing Integrated Products Implementation and Customer Care teams, developing global scale up plans, and enabling customer operations globally. The role focuses on continuously improving processes, tools, and training to ensure efficient implementation and customer care. The position is full-time and based in Dallas, Texas.
