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Site Reliability Engineer (SRE) role at Syndigo, responsible for ensuring 99.97% uptime of SaaS platforms and applications by developing and improving telemetry, monitoring, and automation. Key responsibilities include resolving technical issues, conducting Root Cause Analysis, and serving as a technical escalation point for support teams.
As an Application Support Engineer at Syndigo, you will provide technical support on application and configuration for Riversand SaaS product with a global customer footprint. You will troubleshoot, debug, and resolve technical issues while ensuring timely response and resolution for customers. Mandatory requirements include a Bachelor's degree in Computer Science or Engineering, 4+ years of relevant experience, and excellent communication skills.
Design, develop, and test highly scalable software applications using best practices and relevant design patterns.