Waystar
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The role of the EDI Analyst involves working with trading partners to ensure timely and accurate posting of claim responses, addressing file transmission issues, analyzing response parsing errors, pursuing connectivity options, and assisting in training team members. The analyst must have excellent communication, analytic, and problem-solving skills, knowledge of healthcare claims transactions, technical support experience, and experience with EDI X12 healthcare transactions. Knowledge of SQL and Excel is required.
Specialist QA Engineer responsible for testing company products, executing test cases, creating automated scripts, defect reports, and troubleshooting issues. Requires expertise in Azure DevOps, SQL, C#, and Selenium. Responsibilities include manual and automated testing, developing load tests, and ensuring product quality standards are met.
Design, build, and implement web and process applications for internal customers. Resolve issues related to DevOps deployment code and processes. Communicate progress daily, attend to work items, assist in QA process, and participate in production deployment.
The Technical Support Analyst is responsible for providing exceptional support to clients through various channels, troubleshooting issues, and ensuring client satisfaction. The role also involves understanding client inquiries, researching solutions, and continuously improving product knowledge to deliver value in client interactions.
The Product Marketing Manager will lead the discovery and deployment of market, product, and client insights in the healthcare revenue cycle industry. Responsibilities include market intelligence, messaging & positioning, product launches, enablement tools & assets, and thought leadership. Preferred skills include healthcare revenue cycle and payments experience, product marketing experience, and a Bachelor's degree or higher.
Serve as an operational point-of-contact, advocate, problem solver, and trusted advisor for clients. Develop strong client relationships, monitor key metrics, and identify expansion opportunities. Lead status calls, travel for business reviews, and provide ongoing training and development. Collaborate cross-functionally to achieve client participation and renewals.
The Technical Support Analyst will provide superior support to clients by handling incoming inquiries through various channels, resolving customer issues, and maintaining positive customer relationships.
Market Development Representative role at Waystar focused on sales and marketing activities
The Advanced Application Engineer is responsible for designing, building, and implementing web and process applications. They work with Technology and Business teams to propose technical solutions, develop new features, and troubleshoot technical issues. This role also involves assisting the Client Success department and adhering to coding standards. Excellent communication skills and 2+ years of .NET and SQL Server experience are required.
UX Designers at Waystar are responsible for ensuring easy-to-use and efficient software. Responsibilities include transforming business goals into UX/UI requirements, developing interactive prototypes, conducting user research, and ensuring UX intentions are visually represented.
Seeking a DevOps Engineer with 4+ years of experience in managing databases and similar technologies. Responsible for working with the Data Services Manager on new projects, designing solutions, troubleshooting technical problems, and maintaining communication with various teams.
Seeking a Senior Product Manager with experience in Healthcare Revenue Cycle Management to lead strategic product initiatives and new solutions. Responsibilities include analyzing customer requirements, designing solutions, conducting market research, and coordinating with cross-functional teams. Ideal candidate has software build experience and understanding of hospital billing workflows.
Seeking a Senior Product Manager with hands-on experience in Healthcare Revenue Cycle Management to lead strategic product initiatives and bring new solutions to market. Responsibilities include analyzing customer requirements, designing product solutions, conducting market research, and coordinating with cross-functional teams. Ideal candidate has software build experience, knowledge of hospital coding workflows, and a passion for problem-solving in revenue cycle management.
As an Enterprise Technical Support Analyst at Waystar, you will provide front-line support to strategic clients in the healthcare industry. Responsibilities include resolving support inquiries, documenting cases, and engaging internal resources for issue resolution. Ideal candidates have healthcare experience and strong client service skills.
Assist in creating training content to support new team member onboarding and daily operations. Collaborate with various teams to design and refresh training materials. Coordinate training design and assist in project management. Administer the Learning Management System and document completion of required training.
The Account Executive will be responsible for prospecting potential customers, preparing sales materials, and building relationships with clients. They should have 2+ years of sales experience and strong customer relationship skills. A bachelor's degree is preferred.
Looking for a dynamic Application Engineering Intern with knowledge of C#, .Net, MS SQL Server, and Javascript. Responsibilities include automated testing, API creation, and service development at Waystar in the healthcare payments industry.
Legal Team Intern responsible for contract management/analysis, HIPAA compliance form updates, creation of legal training materials, and potential assistance with commercial real estate agreements at Waystar. Must be a 2nd Semester Junior or Senior with a GPA of 3.2 or above, actively involved on campus or in the community, interested in healthcare and/or technology, and possess excellent communication skills and Microsoft Office knowledge.
Seeking a proactive and enthusiastic Human Resources Intern to join the People Team with a focus on Talent Management and Learning Development. Responsibilities include updating process documentation, conducting research and data analysis, supporting HR Business Partners, and participating in organizational projects.