Top Customer Success Jobs in Columbus, OH
An Accounting Success Manager at FloQast helps to maintain high levels of satisfaction and engagement among our customers to ensure their long-term success with the application. The manager develops trusted advisory relationships with customers, identifies expansion opportunities, conducts business reviews, and strategizes with account managers to forecast renewals and mitigate churn risks.
Lead the solution design process with prospective clients, understand market and technology trends impacting utilization management, engage with client executives, collaborate with various teams to recommend Cohere platform configurations, quantify savings, and contribute to advancing company strategy and expanding to new markets and customers.
Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include increasing awareness, building strategic customer relationships, aligning with various teams, recruiting customers, creating customer stories, and overseeing content creation processes.
Looking for an experienced customer marketing leader to manage and grow a customer advocacy program in the Americas. Responsibilities include building community, developing strategic relationships, and creating customer stories for sales impact.
Lead relationships with existing accounts at ServiceNow, developing strategic solutions and achieving financial targets. Manage executive relationships, oversee global account development, and drive outstanding customer experiences.
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Manage long-term customer relationships, drive product adoption, handle escalations, and ensure customer success for a SaaS company in the restaurant industry. Collaborate with sales, onboarding, and product teams to meet customer goals and metrics.
The Support Specialist, Workforce is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, and providing training. The position requires high attention to detail, flexibility, and strong technical aptitude.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.
The Premium Audit Specialist supports the premium audit team by reviewing vendor audits, handling audit disputes, and generating final audit reports with attention to detail. Responsibilities also include providing technical support and expertise to team members, ensuring audit standards are met, and communicating results to customers and partners.
As a Customer Solutions Specialist at AWeber, you will be responsible for providing support to customers via various channels and helping them understand how AWeber's features can meet their needs. This role involves troubleshooting, product education, and collaborating with team members to improve the customer experience.
Manage the daily relationship with call center vendor operations, ensure optimal service levels and KPIs are met, identify friction in fan and artist experiences, collaborate with internal teams, and lead a team of customer support advocates.
The Revenue Cycle Specialist at Spring Health will oversee aging revenue, payment posting, and cash collections, ensuring accurate reimbursement for medical services rendered. Responsibilities include resolving insurance claim issues, communicating with patients on balances, and initiating corrective actions for revenue cycle management improvement. Success is measured by optimized revenue generation, timely billing, accuracy, compliance, and customer satisfaction. The position requires a high school diploma, 2 years of healthcare experience, familiarity with behavioral health, tech proficiency, and strong communication skills.
Join Bonterra as a Customer Support Specialist to provide exceptional support for their software products. Collaborate with internal teams and ensure seamless customer experiences. Ideal for individuals with strong technological aptitude and a commitment to customer satisfaction.
Top Companies in Columbus, OH Hiring Customer Success Roles
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