Top Customer Success Jobs in Dallas, TX
Provide quality and timely customer service to field and home office staff on benefits, compensation, and sales reporting. Handle routine inquiries, escalate calls as needed, and coordinate problem resolution. Adhere to phone schedules, give and receive feedback, and contribute to a positive environment. Requires high school diploma and at least two years of work experience in math calculations and data input, including call center or customer service experience in a financial services environment.
The Customer Development Manager IV is responsible for managing strategic ePay customer relationships to achieve payment portfolio growth, profitability, and revenue retention goals. This role involves developing and executing account plans, collaborating with partners, supporting onboarding efforts, and providing feedback for continuous improvement within the ePay organization.
Looking for an experienced Account Director with a background in the Financial Services sector to build relationships, encourage reliance on products and services, and drive client satisfaction and retention. Responsibilities include client account management, strategic planning, client relationship development, contract management, digital initiatives, and business growth. Preferred qualifications include 7+ years of experience in client service or account management.
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The Senior Long Term Disability (LTD) Claims Specialist at MetLife evaluates long term disability insurance claims, exercises independent judgment, and provides exemplary customer service. Responsibilities include timely claims reviews, documentation, and decisions, interacting with various stakeholders, compiling file documentation, and calculating benefits.
The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in dermatological solutions and innovations. Responsibilities include serving as a subject matter expert in dermatology, partnering with customers and industry leaders, and collaborating across departments to advance the company's Animal Health portfolio.
Customer Success Manager role at Applied Systems, Inc. responsible for managing customer accounts, driving revenue growth, resolving customer issues, and developing account plans. Requires 2-3 years of experience in Customer Success roles with strong communication and problem-solving skills. Bachelor's degree in Information Science, Computer Science, or related disciplines is preferred.
Senior Client Success Manager at VideoAmp responsible for driving post-sale servicing and retention, building strong client relationships, and delivering value through customized strategies and solutions. Must have extensive knowledge of AdTech, TV, data, and digital video space.
Lead a highly skilled organization passionate about driving a great support experience. Set vision, strategy, and goals for success. Oversee growth, service levels, productivity, coaching, and quality assurance. Analyze metrics, recommend and implement tech stack improvements, and manage team headcount and recruitment. Collaborate with stakeholders on projects and cross-functional initiatives.
Seeking a Scaled Customer Success Manager to manage a large portfolio of customers, drive value, develop 'Path to Green' plans, and lead outreach initiatives. Must have 2+ years of customer-facing experience, 2+ years of SaaS experience, and 3+ years of experience in Customer Success, Sales, Operations, or Content Marketing. Strong business acumen and ability to develop marketing content required.
Recruit and lead covered entity stakeholders through the adoption and production use of drug discount and rebate products. Support operations to achieve customer satisfaction and growth, driving retention and expansion of the covered entity network. Strategic problem-solving, revenue objectives, relationship-building, and high-quality customer experience are key focuses.
Top Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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