Top Customer Success Jobs in Houston, TX
Strategic Accounts Manager role at a Boston-based software startup focused on energy efficiency solutions for homes. Responsible for managing large enterprise accounts of utilities and partner consulting companies, driving client success, and fostering steady growth in relationships. The role involves owning and growing key account relationships, driving product implementation and utilization, cultivating strong customer relationships, serving as the voice of the customer within the team, executing account management processes, and contributing to business growth through renewals and expansion.
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions to agencies and brands, building strategic partnerships and managing the sales process from inception to closure. Responsibilities include strategic planning, stakeholder relationship management, understanding industry trends, generating sales leads, and overseeing key accounts.
The Customer Success Manager at Enverus is responsible for building strong relationships with strategic customers, overseeing project and change management for sales processes, providing tailored advice and industry insights, and ensuring clear communication of customer value to leadership.
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Bilingual Medicare Advisor (Spanish Speaking) needed to provide guidance and support to seniors navigating Medicare. Requires Medicare expertise, exceptional verbal and written communication skills, and a deep sense of empathy. The role is full-time and remote, and comes with a $1,500 signing bonus for new hires starting before September 1st. Benefits include 100% coverage of health insurance premiums.
The Specialist role is responsible for Incoming Quality activities in a pharmaceutical setting, ensuring compliance with regulatory standards and conducting inspections of raw materials/components. They also support regulatory compliance programs and contribute to investigations and audits as needed.
Ensure compliant EHS programs are developed and implemented at Elkton site. Manage EHS information and compliance, support regulatory submissions, and provide EHS support for various programs. Develop EHS procedures and guidelines, and support client groups in addressing EHS concerns.
The Director of Customer Success is responsible for overall customer retention and satisfaction, as well as building and managing business relationships between various SailPoint teams. This role involves coaching, training, and managing Customer Success Managers globally to ensure customer success through SailPoint's products and services. The role focuses on maintaining high customer satisfaction and retention levels in the Americas region.
Customer Care Advisor role at Bestow, serving as the voice of customers and addressing inquiries through omnichannel communication. Responsibilities include prompt phone, chat, and email responses, issue resolution, participation in team initiatives, and knowledge of customer service tools. Requires 2+ years of customer service experience and life insurance license.
The Customer Success Operations Manager at Spring Health is responsible for overseeing operational aspects of the Customer Success team, focusing on data analysis, business reporting, system administration, and strategic project management. The role entails driving efficiency, scalability, and effectiveness by optimizing processes and tools, collaborating with cross-functional teams, and leading initiatives to maximize revenue generation and operational efficiency.
As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health’s member network.
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth, building strategic relationships, and guiding clients through successful implementation of VideoAmp solutions. They possess expertise in media strategy and work to expand VideoAmp's footprint while driving clear ROI for clients.
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