Top Hybrid Customer Success Jobs

The Solution Delivery Specialist I coordinates new product installations, consults with clients, manages implementation projects, and analyzes key metrics to drive efficiencies and revenue. Requires 3+ years in SaaS implementation with a focus on Implementation.

The Administrative Specialist is responsible for supporting their manager and team with various administrative tasks such as scheduling, reports, agendas, and office coordination. They handle office functions, complete special projects, and maintain records with accuracy and efficiency. This role involves communication with internal and external clients and providing exemplary customer service in all interactions.

As a Contact Center Representative, you will be responsible for answering incoming event-related telephone calls, emails, and web-based chats. This part-time position requires multitasking, strong interpersonal skills, and software knowledge. The role involves providing technical support, data entry, and ensuring customer satisfaction in a fast-paced environment.

Responsible for handling customer dispute processes related to home improvement projects financed using Upgrade home improvement loans. Duties include processing loan cancellations, conducting research and investigations for project disputes, communicating with external and internal stakeholders, and identifying fraudulent activities or loan servicing issues.

Manage the daily relationship with call center vendor operations, ensure optimal service levels and KPIs are met, identify friction in fan and artist experiences, collaborate with internal teams, and lead a team of customer support advocates.

Seeking a Customer Success Manager to align customer business goals with product capabilities, build trust, communicate customer feedback, drive issue resolutions, and ensure customer retention. Desired qualifications include 1-3 years of customer success experience, Bachelor's degree, strong communication and relationship-building skills, and knowledge of Salesforce and Customer Success platforms.

The Revenue Cycle Specialist at Spring Health will oversee aging revenue, payment posting, and cash collections, ensuring accurate reimbursement for medical services rendered. Responsibilities include resolving insurance claim issues, communicating with patients on balances, and initiating corrective actions for revenue cycle management improvement. Success is measured by optimized revenue generation, timely billing, accuracy, compliance, and customer satisfaction. The position requires a high school diploma, 2 years of healthcare experience, familiarity with behavioral health, tech proficiency, and strong communication skills.