Top Hybrid Customer Success Jobs in Phoenix, AZ
Engage with customers, problem-solve, and provide excellent customer service
Engage with customers via phone and email to provide top-notch service related to accounts and payments. Collaborate with team to assist customers accurately and efficiently. Maintain high-quality service and documentation for customer accounts.
Join the Mortgage Assistance team at Valon Mortgage to provide exceptional customer service to homeowners facing financial hardship and prevent foreclosure. Responsibilities include handling default correspondence, contacting clients, evaluating financials, negotiating workout plans, and expertise in delinquent accounts. Ideal background includes an NMLS license, collections, loss mitigation experience, and knowledge of GSE workouts.
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Manage an inventory of moderate to high complexity and exposure Healthcare claims for Allied Healthcare Providers. Interact with insureds, claimants, and business partners to provide exceptional customer service. Verify coverage, establish reserves, maintain relationships with internal and external partners, authorize claim disbursements, and contribute to expense management.
The Client Support Representative at Luxury Presence will provide guidance, education, and solutions to clients in the real estate industry. They will assist clients with maintaining their online presence and resolving technical issues. The role requires empathy, quick-thinking, and an understanding of web development, real estate, and digital media. The successful candidate will have a background in Support or Client Success at a technology company.
As a Client Experience Associate at Atticus, you will communicate with clients to understand their situation, advise them on next steps, and help them navigate the process of getting disability benefits or insurance compensation. You will become an expert in the field, learn internal tech platforms and tools, and assist ordinary people in need.
As a Senior Collections Specialist at Realtor.com®, you will handle and resolve complex accounts, communicate with customers to settle past due balances, and collaborate on improvement initiatives. This hybrid role in our Scottsdale, AZ office requires 3+ years of collections experience and strong communication skills.
Lead and manage Customer Experience teams to ensure exceptional customer service delivery, drive KPI performance, identify strategic improvements, and oversee daily operations.
The Senior Manager, Customer Experience will lead teams in Phoenix and BPO partners to deliver exceptional customer service, drive KPI performance, identify strategic improvements, and manage daily operations to achieve organizational goals.
The Senior Growth Specialist is a key member of the firm's Growth team responsible for developing and implementing growth strategies. Responsibilities include internal and external communications, copywriting, content creation, social media management, website management, CRM, employer branding, graphic design, event planning, and project management. The role requires a Bachelor's degree with a focus in Marketing, Communications, English, or Journalism, along with 3-5 years of marketing experience.
Top hybrid Companies in Phoenix – Mesa – Scottsdale, AZ Hiring Customer Success Roles
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