Top Customer Success Jobs in Portland, OR

The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth, building strategic relationships, and guiding clients through successful implementation of VideoAmp solutions. They possess expertise in media strategy and work to expand VideoAmp's footprint while driving clear ROI for clients.

Experienced Client Success Manager/Senior Client Success Manager at VideoAmp focusing on post-sale servicing, retention, and delivering client value in AdTech and TV industries. Responsible for building strong client relationships, providing customized solutions, and driving client growth and retention. Must be passionate about customer challenges and have knowledge in tech, data, TV, and digital video space.

Provide expert-level customer support to small business customers, assist with inquiries related to HR matters, benefits, and payroll, maintain product expertise, and ensure a positive customer experience.

Seeking a Senior Director, Client Service for the Health+ Business Unit, responsible for managing strategic healthcare client accounts, building strong client relationships, and driving enterprise growth initiatives. Must oversee account growth, guide strategy teams, promote integrated solutions, and collaborate with internal teams for business development. Requires proactive client communication, financial stewardship, and Salesforce expertise.

Looking for an experienced Account Director with a background in the Financial Services sector to build relationships, encourage reliance on products and services, and drive client satisfaction and retention. Responsibilities include client account management, strategic planning, client relationship development, contract management, digital initiatives, and business growth. Preferred qualifications include 7+ years of experience in client service or account management.

Provide quality and timely customer service to field and home office staff on benefits, compensation, and sales reporting. Handle routine inquiries, escalate calls as needed, and coordinate problem resolution. Adhere to phone schedules, give and receive feedback, and contribute to a positive environment. Requires high school diploma and at least two years of work experience in math calculations and data input, including call center or customer service experience in a financial services environment.

The Customer Development Manager IV is responsible for managing strategic ePay customer relationships to achieve payment portfolio growth, profitability, and revenue retention goals. This role involves developing and executing account plans, collaborating with partners, supporting onboarding efforts, and providing feedback for continuous improvement within the ePay organization.

The Senior Long Term Disability (LTD) Claims Specialist at MetLife evaluates long term disability insurance claims, exercises independent judgment, and provides exemplary customer service. Responsibilities include timely claims reviews, documentation, and decisions, interacting with various stakeholders, compiling file documentation, and calculating benefits.

The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in dermatological solutions and innovations. Responsibilities include serving as a subject matter expert in dermatology, partnering with customers and industry leaders, and collaborating across departments to advance the company's Animal Health portfolio.