Top Remote Customer Success Jobs in Dallas, TX
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions to agencies and brands, building strategic partnerships and managing the sales process from inception to closure. Responsibilities include strategic planning, stakeholder relationship management, understanding industry trends, generating sales leads, and overseeing key accounts.
Collections Representative role at Enova, specializing in one brand through training, reaching out to customers with overdue payments, negotiating payment plans, and maintaining accurate records of interactions.
Customer Care Advisor role at Bestow, serving as the voice of customers and addressing inquiries through omnichannel communication. Responsibilities include prompt phone, chat, and email responses, issue resolution, participation in team initiatives, and knowledge of customer service tools. Requires 2+ years of customer service experience and life insurance license.
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The Customer Success Operations Manager at Spring Health is responsible for overseeing operational aspects of the Customer Success team, focusing on data analysis, business reporting, system administration, and strategic project management. The role entails driving efficiency, scalability, and effectiveness by optimizing processes and tools, collaborating with cross-functional teams, and leading initiatives to maximize revenue generation and operational efficiency.
As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health’s member network.
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth, building strategic relationships, and guiding clients through successful implementation of VideoAmp solutions. They possess expertise in media strategy and work to expand VideoAmp's footprint while driving clear ROI for clients.
Experienced Client Success Manager/Senior Client Success Manager at VideoAmp focusing on post-sale servicing, retention, and delivering client value in AdTech and TV industries. Responsible for building strong client relationships, providing customized solutions, and driving client growth and retention. Must be passionate about customer challenges and have knowledge in tech, data, TV, and digital video space.
Provide expert-level customer support to small business customers, assist with inquiries related to HR matters, benefits, and payroll, maintain product expertise, and ensure a positive customer experience.
Seeking a Senior Director, Client Service for the Health+ Business Unit, responsible for managing strategic healthcare client accounts, building strong client relationships, and driving enterprise growth initiatives. Must oversee account growth, guide strategy teams, promote integrated solutions, and collaborate with internal teams for business development. Requires proactive client communication, financial stewardship, and Salesforce expertise.
Provide quality and timely customer service to field and home office staff on benefits, compensation, and sales reporting. Handle routine inquiries, escalate calls as needed, and coordinate problem resolution. Adhere to phone schedules, give and receive feedback, and contribute to a positive environment. Requires high school diploma and at least two years of work experience in math calculations and data input, including call center or customer service experience in a financial services environment.
The Customer Development Manager IV is responsible for managing strategic ePay customer relationships to achieve payment portfolio growth, profitability, and revenue retention goals. This role involves developing and executing account plans, collaborating with partners, supporting onboarding efforts, and providing feedback for continuous improvement within the ePay organization.
Top remote Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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