Top Remote Customer Success Jobs in Lexington, KY

The Head of Customer Success at kea will lead the Customer Success team in deploying and supporting the Voice AI solution for restaurants. Responsibilities include establishing customer success standards, building a talented team, and improving the overall customer experience.

Seeking a Director of Customer Support to lead and manage the support team in providing international support for clients of a digital marketing/SaaS company. Responsibilities include structuring support for NA customers, monitoring performance, resolving issues, and improving support delivery. Requirements include 5+ years of experience in customer support and team management, customer-oriented approach, and strong analytical skills.

Drive revenue growth and maximize customer lifetime value as a Customer Success Manager focusing on relationship management, executive alignment, business reviews, value alignment, and renewal management. Collaborate with cross-functional teams to ensure customer success and identify upsell opportunities. Requires fluency in Spanish and English.

Manage a team of Tax Operations Specialists, oversee customer journey for those experiencing tax issues, work with internal teams to improve processes, ensure SLAs are met, provide payroll analytics and reporting, stay updated on regulatory changes, provide coaching and feedback to team members

The Customer Growth Account Executive is responsible for working with existing Toast POS customers to expand their product offerings, identifying and developing leads, and achieving monthly sales revenue goals.

The Vice President, Workforce Customer Success is responsible for ensuring the success of customers using the Workforce products, focusing on strategic leadership, reporting, team motivation, and cross-departmental alignment. Key responsibilities include weekly reporting, identifying new opportunities, mentoring leaders, managing at-risk clients, tracking metrics, and leading the post-sales Customer Journey lifecycle.

As a Client Director at ServiceNow, you will oversee executive relationship management for a large Marquee account, lead virtual teams, and develop ServiceNow solutions based on customer strategic outcomes. You will build trust, deep relationships, and achieve financial targets set for assigned clients.

The Client Director at ServiceNow is responsible for producing new business with one of the company's largest accounts, overseeing executive relationship management, leading virtual teams, and developing ServiceNow solutions based on customer's strategic outcomes. The role involves managing worldwide development of assigned accounts, building multi-tiered relationships within client organizations, developing clear roadmaps, and achieving financial targets set for clients.

As a Client Director, Strategic Tech at ServiceNow, you will lead executive relationship management for assigned accounts, oversee worldwide development, and achieve financial targets. You will provide strategic leadership to two Enterprise clients, build trust with multi-tiered relationships, and develop a clear roadmap for outstanding customer experience.

The Client Success Manager at Motorola Solutions is responsible for providing tailored technical customer operations support, developing strategies for implementing operational efficiencies, and building positive relationships with customers. Responsibilities include client onboarding, monitoring client performance, managing client communications, and reviewing client margin/fee structures. Preferred qualifications include 2 years of customer service and account management experience, skip tracing experience, and proficiency in G-Suite and MS Office.

The Rheumatology Health & Science Specialist is responsible for launching new products, managing business relationships, understanding formulary access, engaging in product promotion, and developing sales efforts. The role requires strong sales, promotional, and strategic business development skills with in-depth customer engagement expertise in virtual and in-person settings. The Specialist works collaboratively with cross-functional teams to address customer needs and deliver on business objectives compliantly.

The Rheumatology Health & Science Specialist is responsible for launching new products, managing business relationships, understanding formulary access, engaging in product promotion, and sales efforts with assigned accounts. They should possess strong sales, promotional, and strategic business development skills, customer engagement expertise, and digital tool proficiency.