Top Remote Customer Success Jobs in Pittsburgh, PA
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.
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The Premium Audit Specialist supports the premium audit team by reviewing vendor audits, handling audit disputes, and generating final audit reports with attention to detail. Responsibilities also include providing technical support and expertise to team members, ensuring audit standards are met, and communicating results to customers and partners.
As a Customer Solutions Specialist at AWeber, you will be responsible for providing support to customers via various channels and helping them understand how AWeber's features can meet their needs. This role involves troubleshooting, product education, and collaborating with team members to improve the customer experience.
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Manage the daily relationship with call center vendor operations, ensure optimal service levels and KPIs are met, identify friction in fan and artist experiences, collaborate with internal teams, and lead a team of customer support advocates.
The Revenue Cycle Specialist at Spring Health will oversee aging revenue, payment posting, and cash collections, ensuring accurate reimbursement for medical services rendered. Responsibilities include resolving insurance claim issues, communicating with patients on balances, and initiating corrective actions for revenue cycle management improvement. Success is measured by optimized revenue generation, timely billing, accuracy, compliance, and customer satisfaction. The position requires a high school diploma, 2 years of healthcare experience, familiarity with behavioral health, tech proficiency, and strong communication skills.
Join Bonterra as a Customer Support Specialist to provide exceptional support for their software products. Collaborate with internal teams and ensure seamless customer experiences. Ideal for individuals with strong technological aptitude and a commitment to customer satisfaction.
As a Claims & Disputes Specialist at Hotel Engine, you will collaborate with suppliers and internal teams to resolve billing discrepancies, investigate billing anomalies, communicate solutions internally and externally, and ensure incidentals are billed correctly. The role requires strong communication skills, basic accounting knowledge, ability to problem solve, and proficiency in Excel, Wex, and Salesforce.
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The Ambassador Specialist will support and scale Ambassador partnerships across Health and Wellness Brands, drive revenue through activating Ambassadors, and assist in content generation and expansion opportunities. Responsibilities include implementing marketing strategies, onboarding new ambassadors, maintaining communication, tracking program metrics, and conducting industry research.
Vendor Specialist responsible for vendor management, negotiation, and collaboration. Must have leadership and communication skills. Bachelor's degree required. 1-2+ years of experience in negotiations and vendor management. Strong project management and communication skills.
The Tier 3 Customer Support Analyst at Center plays a crucial role in incident management, product defect resolution, and case escalations. Responsibilities include guiding incidents towards resolution, communicating with customers, troubleshooting escalated issues, and implementing effective tools and processes to support customers.
Top remote Companies in Pittsburgh, PA Hiring Customer Success Roles
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