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Integral Ad Science (IAS) is seeking a Technical Account Manager (Senior Associate level) to join their Technical Customer Operations team. The TAM will serve as the main technical point of contact for clients, troubleshoot technical issues, provide solutions, and collaborate with various departments within the company. Ideal candidates should have 2-3 years of experience in a client-facing role, a Bachelor's degree in a technical discipline, proficiency in JavaScript, SQL, and HTML, as well as experience with web traffic analysis tools and ad serving tags.
The Senior Customer Success Manager will support global acting accounts in driving ROI, upselling, and retention. Responsibilities include account management, value realization, and commercial activities. Must have experience in a client-facing role within an Agency, Brand, Publisher, or SaaS company for international accounts.
The Solutions Engineer at IAS plays a key role in proposal development, deal shaping, technical expertise during integration, and client services. This position involves cross-team collaboration and serving as a technical expert for partner integrations. The individual will continuously improve customer experience and become a subject matter expert in IAS product offerings.
