Pinnacol Assurance
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Responsible for managing litigation docket, client communications, investigations, pre-litigation matters, and trial aspects. Provides legal support and advice on subrogation and third-party liability. Handles pre-trial and trial litigation, provides counsel to stakeholders, authorizes settlements, trains stakeholders, oversees outside counsel, tracks legislation, and implements operating standards. Manages day-to-day legal operations and assists in file analysis and settlement negotiations.
Provide best in class customer service to external stakeholders, internal business teams, and other disciplines within the company's operations. Handle phone, chat, and email inquiries professionally and efficiently. Support claims and underwriting staff with administrative tasks. Educate customers on company services and policies. Process payments accurately and efficiently. Meet service goals and contribute to process improvement activities.
Senior Safety Consultant at Pinnacol Assurance responsible for providing innovative risk intelligence and safety solutions to customers. Lead safety management system strategic development and manage internal and external projects aligned with Safety Services' vision. Analyze data, craft customized solutions, mentor safety consultants, and engage with various teams to decrease customer costs and improve experience.
Safety Consultants at Pinnacol provide innovative risk intelligence to customers, crafting customized solutions, analyzing data, managing time effectively, providing resources, and engaging with various teams to decrease customer costs and improve customer experience. The role also involves customer retention, business development, and training on safety topics.
Drive new business acquisition through outbound call and email campaigns, build relationships with customers and agents, provide excellent customer service, utilize data analytics to maximize growth and retention, conduct policy reviews, assist underwriters, and contribute to continuous improvement processes.