SageNet
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As the NOC Team Lead for SageNet's Connect services, play a pivotal role as the knowledge hub for one of the three teams within the Network Operations Center (NOC). Responsible for providing guidance, support, and mentorship to team members, maintaining a comprehensive knowledge base, and ensuring prompt resolution of complex issues.
The Tier 3 Support Analyst at SageNet provides the highest level of network support to internal and external Customers. They serve as an expert resource to help resolve issues with various networks and devices. Responsibilities include mentoring team members, handling complex cases, and updating Knowledgebase materials.
The Project Manager at SageNet will oversee medium to large projects, proof of concepts, and pilots related to network, circuit connectivity, and digital signage deployments. They will demonstrate leadership, manage cross-functional groups, engage with IT and Engineering teams, create project plans, and ensure customer satisfaction.
The Sr. Network Engineer is responsible for designing, implementing, and supporting network technologies and solutions for the customer base. They specialize in FortiNet and Meraki products, ensuring high availability and scalability of network architectures.
As a Product Engineer on the Pre-Sales team at SageNet, you will lead the design and development of new products, ensure quality assurance, collaborate with various teams to provide customer-centric solutions, stay updated on market trends, manage vendor relationships, and drive revenue growth through product innovation.
The Customer Success Manager will be responsible for managing and strengthening relationships with existing accounts, improving customer satisfaction, and providing prompt resolution to customer issues. They will also be expected to have strong technical knowledge in networking and digital signage.
As a Solutions Engineer at SageNet, you will provide technical consulting for managed network and computing solutions, architect customized solutions aligned with Cybersecurity principles, and collaborate with customers to meet their needs. With a strong focus on pre-sales activities and solution development, you will act as a trusted advisor and subject matter expert on SageNet's services and equipment offerings.
The Cloud Systems Administrator is responsible for managing and maintaining the organization's cloud infrastructure, ensuring its performance, availability, security, and cost-efficiency. Responsibilities include provisioning, configuring, and monitoring cloud resources, implementing security policies, troubleshooting issues, automating operations, and providing technical support on cloud services.
Business Analyst Intern responsible for workflow process review, user interviews, documentation, training procedures, creating run books, and standardizing documentation filing procedures. Requires communication, leadership skills, and proficiency in Microsoft Word, PowerPoint, Excel, and Visio. Must work independently with minimal guidance.